Your prescription, only better
Respond customers think we’re the best home delivery service they’ve ever used.
The only one you'll need!
An adhesive remover and barrier film that feels like magic, but is the result of some clever science. REFRESH simplifies routines along with its refreshing fresh linen scent.
Have you tried an eakin® seal yet?
Our eakin® seals are easy to mould and stretch around your stoma, so you get a perfect fit every time. Easy to apply and ultra-reliable, so you can get on with life.
Looking for some guidance?
Delve into our practical brochures, carefully crafted by knowledgeable nurses. Let their expertise guide you through everyday hurdles with ease and assurance. All free to download!
Our promise to you
We take promises, and your well-being, seriously – so you can expect more zen and less hassle when you order your prescription with us
Discreet
We send personalised, discreet, and unbranded deliveries direct to your door
Flexible
Forget waiting around for your prescription to show up. Set or reschedule your delivery to suit your schedule
Reliable
Kick back and relax – we will get hold of the products you need without worry
Choice
Got a favourite stoma care or continence product? We’ve got them all from a range of manufacturers, so you never have to worry about products again
Connected
We’ll keep you in the loop about your order. We’re also here to chat when you need it, too
Expertise
We complete ongoing training to ensure we can give you the best advice, tailored to your needs
Give Respond a go today
Respond customers think we’re the best home delivery service they’ve used.
Ready to leave the hassle behind and see for yourself?
- Send us an email and we will get back to you
- Give our friendly support team a call on 0800 220 300 or 0800 028 6848 (Northern Ireland)
- Complete our online form and let us handle the rest.
Our most popular products
About Respond Healthcare
Respond Healthcare provides an excellent home delivery service and support services to the stoma and continence care community, putting our customers at the heart of all that we do. We’re part of Eakin Healthcare, an independent specialist in ostomy care with over 50 years of experience under its belt, so you know you’re in good hands.
Users love us!
"Lewis – Respond customer"
Users love us!
"Lewis – Respond customer"
Absolutely superb company. The level of care and service is amazing. My only regret is that I wish I'd switched sooner. Gone are the days of forgotten deliveries, missing items, and hours lost waiting for someone to pick up the phone. Respond is excellent in every respect.
Users love us!
"Ian – Respond customer"
Users love us!
"Ian – Respond customer"
Really impressed at how in front of the game Respond are and get the orders in great time which was one of my fears initially. They do all the work for me.
Users love us!
"Eva – Respond customer"
Users love us!
"Eva – Respond customer"
I have been getting my appliances from Respond for 9 years. I was with one other company for 2 years but I couldn't get on with the appliances and I phoned this family company and I am so happy with everything they are always making sure I have everything I need they even tried to get your order out as soon as possible when you need it in an emergency!
Users love us!
"Maria – Respond customer"
Users love us!
"Maria – Respond customer"
Always a lovely and polite person on the phone, never have to wait before someone answers, after I put my supplies order, I’m always asked if there is anything else I need, been using Respond for two years. Thank you to all the team, always nice to know that there is help the other side of the phone.
Users love us!
"Maryrose – REFRESH user"
Users love us!
"Maryrose – REFRESH user"
This is a must have for my change kit especially when out and about as it means I carry less products, use less space on a bag change and simplifies the process for me!
Users love us!
"Ant – REFRESH user"
Users love us!
"Ant – REFRESH user"
REFRESH 3in1 spray is my favourite spray to use! Not only does it remove adhesive, it provides a barrier film to my skin to protect it and it smells amazing - it's the perfect spray for me!
Need some advice?
Call us on 0800 220 300, 0800 028 6848 (NI) or email [email protected]