Signing up is easy!

Get in touch

Send us an email, give us a call on 0800 220 300 (UK) or 0800 028 6848 (NI), or fill in the online form below to sign up

Leave it to us

Choose Respond as your go-to stoma prescriptions supplier and we'll take care of the rest

Your order, your way

You can choose a delivery time and date to suit your schedule, so you can kick back, relax, and carry on with your day

Our promise to you

We take promises, and your well-being, seriously – so you can expect more zen and less hassle when you order your prescription with us

Discreet

We send personalised, discreet, and unbranded deliveries direct to your door

Flexible

Forget waiting around for your prescription to show up. Set or reschedule your delivery to suit your schedule

Reliable

Kick back and relax after you order – we can get hold of the products you need without any worries

Choice

Got a favourite stoma care or continence product? We’ve got them all from a range of manufacturers, so you never have to worry about products again

Connected

We’ll keep you in the loop at every stage of your order. We’re also here to chat when you need it, too

Expertise

We complete ongoing training to ensure we can give you the best advice, tailored to your needs

If you needed another reason to join Respond

With your order you will receive our very own Connect magazine designed especially for ostomates, their families, caregivers, and healthcare professionals. Each issue is a treasure trove of invaluable information, heartfelt personal stories, and expert advice, all aimed at empowering our vibrant stoma community. Discover tasty stoma-friendly recipes, practical tips, and inspiring narratives that celebrate resilience and triumph over adversity!

Users love us!

"Denise – Respond customer"

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Users love us!

"Denise – Respond customer"

I have been using Respond to supply my stoma products since July 2021 when I had emergency surgery and came home with a stoma. They are great and when I changed bags earlier this year they were excellent in supplying the new bags.

Users love us!

"Eva – Respond customer"

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Users love us!

"Eva – Respond customer"

I have been getting my appliances from Respond for 9 years. I was with one other company for 2 years but I couldn't get on with the appliances and I phoned this family company and I am so happy with everything they are always making sure I have everything I need they even tried to get your order out as soon as possible when you need it in an emergency!

Users love us!

"Maria – Respond customer"

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Users love us!

"Maria – Respond customer"

Always a lovely and polite person on the phone, never have to wait before someone answers, after I put my supplies order, I’m always asked if there is anything else I need, been using Respond for two years. Thank you to all the team, always nice to know that there is help the other side of the phone.

Users love us!

"David – Respond customer"

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Users love us!

"David – Respond customer"

Local office (Perth) staff provide an excellent, friendly service. I often call them due to changing supply needs and all such requests are met with an understanding and highly professional approach.

Choose Respond today!

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Love when things are simple?

If you live in England, switching to Respond is even easier.  
 
If your surgery offers the NHS Electronic Prescription Service (EPS), simply choose Respond as your go-to stoma prescriptions supplier. Your GP will contact us with your prescription and save you even more time.