0800 220 300

About Us

Why choose us?

We know the difference that the right stoma and continence care can make to your quality of life. That’s why we aim to do so much more than simply deliver to your door.

Through our BHTA-trained support team, community nurses, website and social media pages we also provide a network of friendly support, information and expert advice. Our aim is for you to feel supported and connected, with a personal, caring local service that puts your wellbeing first.

We are part of the family owned Eakin Group – specialists in ostomy care since 1974. We champion quality of life for people living with a stoma, putting your care at the heart of what we do and we are compliant with the Information Governance NHS data protection policies.

We value our relationship with you and we’ll always listen to what you need so we can help to make your life better.

Whatever stoma care product you need, as long as it’s available on prescription you can rely on us to deliver it quickly and with absolute discretion.

Our Mission:

Respond Healthcare provides home delivery and support services to the stoma care community. We will:

  • Be independent, honest and informative.
  • Be trustworthy, personal and discreet.
  • Exceed our customers’ expectations.
  • Build lasting relationships.
Our Values:

Professional, Friendly and Reliable.


If you want to find out more about us, please give us a call on 0800 220 300 or email hello@respond.co.uk