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award-winning prescription dispensing service

Specialists in stoma and continence care
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Award-winning prescription dispensing service 


Whatever stoma or continence care product you need, as long as it’s available on prescription you can rely on us to deliver it quickly and with absolute discretion.

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our care range 

We champion quality of life for people living with a stoma and continence issues.
Our care range of products are designed to solve a wide variety of stoma related problems.

global assistance

Our global assistance service is here to help you with emergency stoma supplies when you are travelling away from home.

meet Alison

Meet Alison! Our Lead Community Nurse Specialist at Respond. Alison began her nursing career in 1980 working at Stratford on Avon Hospital. In 1984 she transferred to Warwick Hospital and until 1987 worked in all areas of care including: Medicine, Casualty,...

stoma awareness training with the National Assembly Wales, Senedd

On the 30th October we conducted stoma awareness training for the security team at the National Assembly for Wales, Senedd, lead by our Community Nurse Specialist, Hazel. It was such a great opportunity to go into the Senedd and talk all things stoma with their...

stoma awareness training with Cardiff Airport

Last week we were back in Cardiff Airport to provide more stoma awareness training for their security and PRM (Passengers with Reduced Mobility) teams and managers, lead by our Community Nurse Specialist, Hazel. It was a great day and amazing to be back in the airport...

National Customer Service Week 7-11th October 2019

For this past week we have been taking part in National Customer Service Week, which is all about learning more about our wonderful teams, company values and how we deliver on our award-winning service. If you follow our social media accounts you may have already seen...

ASCN 2019

We had an amazing time at the ASCN Conference 2019, this year's theme was "Getting the Balance Right". It was held at the ICC Wales, Newport - right on our doorstep for those based at our Head Office in Cardiff! We got to meet and chat with lots of nurses, see our...

Helen’s Respond journey

"Friendly, helpful and knowledgeable - the service is brilliant every time!" We had an interview with one of our customers, Helen, who shared her experience joining our support service. Have a read of it below, enjoy!   How long have you had your stoma? Since May...


Feedback like this about one of our care centres just makes our day! We are so proud to be able to provide such a high level of service for our customers, well done to our #Nottingham team for helping this customer in their stoma journey! To find out more about our...


A big shout out to our fantastic team in Manchester! Going the extra mile for our customers, and ensuring they receive the service they deserve. To find out more about our award-winning service click...


It's #TestimonialTuesday Proud of the stoma and continence delivery service we provide, we want to share with you what our customers have to say about Respond's service and products. Thanks to our Global Assistance Service and fantastic customer services advisors,...

summer ostomate recipe – dessert

Our last but my no means least summer recipe dish is the dessert. Check it out below or download it from our latest Connect magazine edition which can we found here.   Our dessert dish has been submitted by ostomate Keith, thank you Keith - it looks delicious!    ...


We have a wide range of brochures offering advice, tips and practical help

returning to work

Thinking about getting back to work after your operation and what you need to plan for?

tips for travelling

Practical advice on how to plan and enjoy your travel or holiday

our nurses

Here’s a list of frequently asked colostomy, ileostomy and urostomy questions and answers, expertly answered.

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