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award-winning prescription dispensing service

Specialists in stoma and continence care
Be The Change Vision
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Award-winning prescription dispensing service 


Whatever stoma or continence care product you need, as long as it’s available on prescription you can rely on us to deliver it quickly and with absolute discretion.

Find out more


our care range 

We champion quality of life for people living with a stoma and continence issues.
Our care range of products are designed to solve a wide variety of stoma related problems.

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global assistance

Our global assistance service is here to help you with emergency stoma supplies when you are travelling away from home.

Keith’s Corner – Food Choices with an Ostomy

For Nutrition and Hydration Week (16th-22nd February 2020), Keith has decided to talk all about food and food choices when you have a stoma, and the importance keeping up your fluid intake and trying out new things can be. Let us know in the comments if you have any...

Keith’s Corner – Time to Talk

Today (6th February 2020) is Time to Talk Day in the UK, a day to encourage everyone to talk about mental health to help and change lives. Keith has written his next blog post about the importance of supporting each other through illness and post-surgery, specifically...

Keith’s Corner – Winter Warmer Recipes

Read below Keith's latest blog, his favourite Winter Warmer recipes, and let us know if try any. WARNING: You may (definately) feel hungry after reading! Enjoy!   Hi everyone! Well I’m sure you agree that the weather has been bitterly cold recently, so this week I...

Keith’s Corner – Educating at the Senedd. #BeTheChange

Hi again everyone. This blog is a blog of two halves! Both halves relate to a really exciting opportunity I was given to speak at the Senedd in Cardiff on 22nd January 2020; read on to discover more. Part 1: Being an ostomate can throw many challenges at you; using...

Keith’s Corner – Moving from the Chemist to Respond

Meet Keith! Keith is a 58 year old ostomate from Swansea, South Wales, who was diagnosed with Ulcerative Colitis in 2008 and had his Ileostomy surgery in May 2012. Keith is a Respond dispensing service user, a selfie king and fundraiser for multiple charities. His...


We put our customers at the heart of everything we do so that we can deliver them an exceptional service, so it makes us very proud to receive feedback like this.   Are you experiencing any issues with the delivery of your stoma or continence supplies? Why not try our...


We pride ourselves on being able to provide a fast and reliable service, check out this review from one of our customers who was so pleased with how fast we delivered their sample request. You can check out our CARE RANGE products here where it's easy to request any...

cleaning your stoma with Community Specialist Nurse, Alison

In this blog post our Lead Community Specialist Nurse, Alison Roberts, talks you through the routine she suggests for cleaning your stoma. Having been a Stoma Nurse for many years and working in both the hospital and community, I have had the privilege of teaching...

meet Alison

Meet Alison! Our Lead Community Nurse Specialist at Respond. Alison began her nursing career in 1980 working at Stratford on Avon Hospital. In 1984 she transferred to Warwick Hospital and until 1987 worked in all areas of care including: Medicine, Casualty,...

stoma awareness training with the National Assembly Wales, Senedd

On the 30th October we conducted stoma awareness training for the security team at the National Assembly for Wales, Senedd, lead by our Community Nurse Specialist, Hazel. It was such a great opportunity to go into the Senedd and talk all things stoma with their...


We have a wide range of brochures offering advice, tips and practical help

returning to work

Thinking about getting back to work after your operation and what you need to plan for?

tips for travelling

Practical advice on how to plan and enjoy your travel or holiday

our nurses

Here’s a list of frequently asked colostomy, ileostomy and urostomy questions and answers, expertly answered.

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