How long have you been in your role?

I have been in my current role for just over 10 years now.

What does a day in the life of a Factory Manager look like? Describe a typical day at work for you.

A typical day for me is dealing with customer daily orders making sure all orders are dispatched to the customer quickly and efficiently and generally making sure the Factory is running how it should – That can be quite challenging at times!

What are your favourite things about your job?

I wouldn’t say I have favourite things, I just enjoy my job in general, one good thing about my job is that I have a great team of people working with me in the Factory.

What makes you feel proud about working for Respond Healthcare?

Respond Healthcare is a fab company to work for, everyone within in Respond are so friendly and helpful. I feel proud to work for the company as everybody works so hard to make it a great business.

Tell us about your biggest achievement in your current role to-date.

My biggest achievement was when I took over the role as Manager, this was quite daunting at the time but exciting too! Also working here for 20+ years is a massive achievement.

What is the most important personal attribute that you bring to your job?

I like to think that I bring organisation and a wealth of knowledge about the HiLine factory.

What advice would you give to someone aspiring to get into your field of work?

Understand the reason for wanting to be a Manager, it’s not all about the money or the title, it’s about being dedicated to the job, understanding the business and gaining the trust of your colleagues! You have to be open to criticism & negativity.

How would your friends describe you?

I wasn’t sure about this so I asked the question and here is what I was told – caring, honest, kind, friendly & understanding.

What is the best vacation you’ve ever had?

I’ve had quite a few memorable vacations especially in my scuba diving days, but the best one for me was in 2017 to Cyprus where I married my long term partner, joined by special friends and family.

What was the best thing that happened to you this year?

I celebrated my 1st Wedding Anniversary on my Birthday so it was a double celebration, I’ve also had a couple of good holidays this year.